• Read more about Is a strata committee mandatory under NSW law?
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We recently had our AGM. At the motion "Call for Nominations to Strata Committee and Election" the strata manager first took a vote if the owners wanted to have a committee and used the votes for the motion as written, and declared there will not be a committee. When questioned the strata manager also stated that it does not matter if there is a committee, or not, as he has full delegated authority. Is this legal in the "'Strata Schemes Management Regulation 2016 [NSW]"? It clearly outlines the process of the election of a strata committee.

• Read more about Can strata managers charge for by-law breach letters?
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Are Strata Managers allowed to charge for the cost of producing a letter advising of a by-law breach? If so, what constitutes a reasonable charge?

Does the notice need to be in the approved Notice to Comply form to be valid?

• Read more about Can an owners corporation recover funds for unauthorised strata payments?
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There are unauthorised payment transactions in Owners Committee financial reports. Our Strata Manager has been paying contractors for work carried out on a rented unit in our block. This work has not been requested by the Owners Committee.

The Committee has received no paperwork regarding the job or contractor invoices. Is the Owners Corporation entitled to request a refund from the Strata Agency for these non-authorised transactions?

• Read more about What can you do if a strata manager fails to distribute meeting minutes?
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I am the chair of a dysfunctional strata committee of four members. In an attempt to resolve matters, fifty per cent of the committee requested and held a meeting. Thirty per cent of owners attended. We recorded a complete set of minutes.

• Read more about Can a strata manager operate a trust account without a signed agreement?
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• Read more about Can a former strata manager issue invoices after the agreement ends?
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We changed our strata management company in December 2023. This was the date the books and the owners corporation funds were transferred. After receiving the last statement two months later, we noticed unusually high charges collected by the previous strata manager before the transfer of the books.

We sent an e-mail to the previous strata manager disputing the charges. Weeks later, they responded, saying the charges were discounted and they were preparing a tax invoice for other uncharged services.

• Read more about What can an owners corporation do if special levy funds are misused?
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• Read more about Is a strata manager required to provide detailed invoices for large payments?
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We have requested our strata manager provide the contractor's formal quotes and invoices, including itemised costs, on a letterhead. They continue to send bulk costs from companies via typed text in emails. The owners corporation only wants to pay once they receive the requested invoices. Is the strata manager required to supply the OC with correct invoices for large payments?

• Read more about Can a strata manager be liable if repairs are refused by the owners corporation?
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• Read more about Can a chairperson approve pest control without an owners corporation decision?
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Our owners corporation is over 10 years old. There has been some rat and mouse activity. The chair approved pest control work without a formal owners corporation decision. Is this usual practice?