Who can I ask about why my strata levies have increased
I read on your site that levies are normally only increased if there is a need for new works or additional expenses, and that owners should ask why there is an increase. But, who do I ask?
Can a strata manager refuse to hold a hybrid EGM or is this the committee’s decision?
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Our strata managing agent said they cannot support our request to have a hybrid EGM onsite because they do not trust the wifi connection at our scheme.
Can the strata committee insist on having the hybrid EGM if a lot owner with reliable wifi agrees to host the meeting?
Fair Trading said this decision is not up to the strata managing agent, but our secretary, who sends out the notices.
Water ingress and mould since 2018 — how long does it take to raise a special levy and begin repairs?
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I have had two water ingress issues since 2018. The property has deteriorated, along with my health, due to the resulting mould and dampness. We need to raise a special levy before we begin repairs.
Do we need to wait for the vote for the special levy at the AGM, or can owners be emailed and a vote taken immediately? Once agreed, how long do owners have to pay the special levy? Can the funds come from the cash reserves and be topped by the special levy once everyone has paid?
Is the owners corporation responsible for repairing damage in lots caused by persistent water leaks?
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Our strata plan has had significant water leaks for many years.
Last year, a consultant's report and scope of work to remediate the entire building was rejected by the owners corporation at a general meeting.
Many owners continue to have water leaking into their units around the windows, through the ceiling, etc.
The water leaks have been going on for many years. There have been many quick fix-ups and patches, but nothing substantial has been done to stop the water from entering the building.
Is the sagging ceiling of a garage the responsibility of the lot owner or the owners corporation?
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In Matthew Jenkins' article in July 2023, 'NSW: Q&A Unit owner requirement to maintain lot property', he mentioned that "ceilings" are common property.
Would it be possible for Mr Jenkins to elaborate on the comment? The ceiling of a garage is sagging, and we are not sure if it is the lot owner's or the owners corporation's responsibility.