This article is about high body corporate charges and the importance of committee attention to detail when it comes to the fine print.
Video: Body corporate charged $16k for Strata Manager to send 5 emails
On the 13 March 2024, Nikki Jovicic spoke with Ross Anderson, a Queensland lot owner about high body corporate management charges and what’s really in your contract after his body corporate noticed a number of unusually high fees for the simple task of distributing emails to owners. Considering the information that has hit the media this week about a strata management firm and unfair charges relating to referral fees and insurance commissions, this video illustrates the extent of the problem. Here we are speaking about a different large firm in a different state with different circumstances.
“In the strata world, particularly with our money, you have to be looking all the time. Asking questions, keeping an eye on it. …So often in the strata world, you lift up a rock and cockroaches crawl out”.
Contents of the video:
- Ross details charges that have been imposed by their strata management company between September and November 2023 for sending a series of emails with attachments.
- How additional charges for EGMs were also adding up to thousands of dollars.
- As the charges were included in the management contract, shouldn’t the committee have been aware of the charges?
- The committee’s responsibility: Whose job is it to monitor and address additional charges?
- What is the committee doing about distributing correspondence in the future?
- Are the fees you are paying your body corporate management company fair and reasonable?
If you’ve experienced a similar problem with high body corporate charges in your strata scheme, please share your thoughts and post your comments below.
Ross Anderson Active QLD Lot Owner
This post appears in Strata News #687.
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Read next:
- Understand Strata Management with this Five-Minute Guide
- NSW: Q&A The Management Agency Agreement
- NAT: Q&A Yearly Increases To Strata Insurance
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