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NAT: Strata Insurance Increases in 2023 – A Perfect Storm

Storm

This article is about strata insurance increases and the compounding effect in 2023.

Premiums are still on the rise

When there is an annual ‘double digit’ increase in both the Building Sum Insured (BSI) and the Premium Rate per Million (PRM), say by 10% and 15% respectively, the premium increase can be quite alarming. For example, if you paid a premium of $36,000 to cover a $40M building in 2021, you will pay about $9,500 more in 2022 ie an increase of 26.5%.

We have been advised by industry professionals that we should budget for similar increases in 2023 ie about 10% for the BSI and 15% for the PRM.

These consecutive annual increases in the BSI and the PRM will have a compounding effect of 60% over the 2 years. For example, if you paid a premium of $36,000 for a $40M building in 2021, you should be budgeting for a $57,600 premium for a $48.4M building in 2023. There are many ways to ‘slice and dice’ the numbers, but a premium increase of $9,500 in 2022 plus another increase of $12,100 in 2023 means an overall increase of $21,600 in just 2 years.

Excesses are also on the rise

We saw a lot of schemes hit with increases in their excesses in 2022, largely attributable to their claims history – especially re water damage. Because so many schemes had suffered water ingress from extreme weather events in 2021, a $10,000 Excess was threatening as the new norm for water damage claims.

Well, a new minimum excess for all claims is emerging across the whole market. The independent insurance broker Tyrone Shandiman of Strata Insurance Solutions advises that the leading strata insurer CHU/Flex has a new $2,000 standard excess for BSI over $2M, and a new $5,000 standard excess for BSI over $50M. These changes were effective from January 2023.

Two other insurers, Longitude and Axis, have increased their standard excess to $2,000 – effective March 1 2023.

And where these insurers lead, do not be surprised when the rest of the market (all strata insurers) follows.

Commissions? Well, let’s not forget they also are increasing

Most owners would be aware that the insurer’s pay a minimum commission of 20% to brokers and their ‘authorised representatives’ – including many body corporate managers (BCM).

Many owners are concerned about these commissions – to the point that serious questions are being asked at influential levels about this practice and variations on it. For example, some BCMs include a clause in their contract that if you by-pass them and go directly to an independent insurance broker, the BCM is still entitled to the (foregone) commission ie, a fee for non-service. This didn’t wash too well in the Hayne Royal Commission into Banking Misconduct a few years ago, and it – and its siblings – may not survive scrutiny in our industry either.

In the meantime, the substantial increases in premiums are proving a major windfall to anyone who receives the 20% commission.

Whenever anyone mentions percentages, it is always useful to ask ‘Percentage of what?’ And as the ‘what’ rises, so too does the dollar-value of the commission.

We are seeing premiums going up by at least 60% over the last 2 years, and the dollar-value of the 20% commissions has naturally followed in their wake.

We can understand why the premiums are rising, because of increased building costs and increased risks to the insurers – largely through no fault of the building industry or the insurers.

It remains difficult to see how the operating costs of the middlemen – the brokers, their authorised representatives, and the BCMs – have also gone up at the same rate ie by 60%.

There is some relief available, however, if you talk to the right people.

Discounted premiums

Some independent brokers are alive to the inequity of commission creep. There is one broker who rebates at least 25% of the 20% commission back to the client, regardless of the size of the premium.

Brokers may also be alive to the principles of ‘economies of scale’. For schemes with a BSI exceeding $50M, they may rebate up to 50% of the commission back to the scheme. We are talking real $$$s here.

These approaches mean a ‘win-win’ for all.

Conclusion

Effective body corporate management is an on-going, relentlessly challenging exercise to get best value for money through good governance processes within the ambit of the law. When you get one problem sorted, another pops up… and another.

Strata insurance is one of the big risk areas, and its effective cost is going through the roof.

The building replacement costs, the premiums rates, the excesses… all are on the rise. Even the commissions are effectively rising at an artificial and inflated rate not directly linked to any increase in the brokers’ actual operational costs.

Some things we have no control over. But there are things which an active and informed body corporate can do to manage these insurance costs, and possibly the first step is to engage the whole community in a discussion about what the community is facing and what they think can be done to help keep costs to a minimum.

In the meantime, ….

Ross Anderson Active QLD Lot Owner

This post appears in Strata News #642.

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This article has been republished with permission from the author and first appeared on the UOAQ website.

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