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NSW: Actions for Better Management of Defects in Apartment Buildings

Broken Promises, Blame Games and Balconies

This article discusses the recently released NSW building defects report: Broken Promises, Blame Games and Balconies.

A new report, commissioned by the Office of the Building Commissioner (OBC) as part of the Construct NSW reform strategy, examines customers’ experience purchasing newly constructed apartments in NSW.

Specifically, it focuses on managing defects in the development known as Otto 2, involving various parties such as the developer, builder, owners corporation, and consultants. The case study highlights the intervention of the OBC using powers under the Residential Apartment Buildings (Compliance and Enforcement Powers Act) 2020, the insolvency of the builder, and the legal proceedings related to defects disputes. Despite challenges in obtaining participation, the study emphasises the vulnerability of apartment owners and the need for transparency in defects history.

The report discusses ongoing litigation and the potential for reforms to improve outcomes for apartment owners, recognising the prevalence of building disputes in NSW. The complex nature of the challenges and the importance of addressing the litigation culture are emphasised.

In Part 3 of the report, various suggestions and recommendations were gathered from interviews with stakeholders regarding regulatory reforms and actions that could lead to improved management of defects in apartment buildings. The report categorised these suggestions into several key areas:

In conclusion, the report provides an overview of the suggestions and feedback received from participants regarding regulatory reforms and actions that could influence better outcomes in managing defects in apartment buildings. It highlights the impact of previous reforms in NSW, identifies areas of improvement, and discusses potential changes to address the identified issues.

The full report conducted by Bronwyn Weir, the Managing Director of Weir Legal and consulting, can be accessed here: Broken Promises, Blame Games and Balconies

This post appears in Strata News #652.

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