Question: With the 2027 embedded network reforms on the way, what additional information must the strata company provide to owners, and who is responsible for putting that together?
We’re trying to understand what the upcoming 2027 embedded network reforms mean for our strata scheme. What additional information will the strata company be required to provide to owners, and who would be responsible for preparing it?
Answer: Prepare a disclosure statement sooner rather than later, and your third party provider can put it together for you.
Scott Bellerby, B Strata
Often, if you’re buying into a new scheme, transparency around the utility billing isn’t clear. The more a scheme can prepare an information pack, make it available to the sales agent, and ensure the selling owners make it available to the purchaser, the more likely it is that the purchaser is already mostly informed.
The responsibility of putting the information pack together and adopting policies and procedures really sits with the strata company, even when there is a third-party provider. We often have purchasers contact us to ask how to change their billing account, or they call Synergy to say they don’t know where their meter is, only to find out there is a third-party provider. As a strata manager, we’re happy to do that, but providing an information pack at the start can make it much more transparent.
Damien Moran, EnergyTec
We advocate that strata companies deal with disclosure now. The discussion around preparing a disclosure statement sooner rather than later basically clarifies this for many people. Entities such as ours can customise this for a particular scheme. It does vary a bit from property to property based on the way we have been instructed, for example, to on-sell electricity or whether they’ve included daily supply charges. There are even cases where no meters exist in a strata scheme, and everyone’s paying an average, which isn’t very fair. If people are aware of those things, it empowers them to decide what they want to address or resolve. Prepare a disclosure statement sooner, rather than later, and you can ask your third party provider to do that for you.
This post appears in the June 2026 edition of The WA Strata Magazine.
Scott Bellerby B Strata E: scott.bellerby@bstratawa.com.au P: 08 9382 7700
Damien Moran EnergyTec E: Damien.Moran@energytec.com.au P: 08 9309 0000
