Question: If I misplace or damage my letterbox key, who is responsible to replace the key?
Answer: The occupier of the lot is responsible for the costs of replacing the key.
The occupier of the lot is responsible for the costs of replacing the key. The key (and the letterbox space) is used by that lot only, so it is not considered a common repair and maintenance responsibility.
Some owners corporations have a registered letterbox key system and thus the Manager may need to be contacted to arrange a new key (at the occupier’s cost). In all other situations, it is recommended that a locksmith is engaged privately to cut a new key(s).
This post appears in the February 2023 edition of The VIC Strata Magazine.
Callum Wilson The Strata Shepherd E: info@thestratashepherd.com.au P: 0431 925 908