Question: Can the owners corporation request their strata management company provide them with a particular strata manager?
Answer: Your contract is with the strata management agency, not an individual strata manager.
Your contract is with the strata management agency, not an individual strata manager. Obviously, your strata management company will want foster a positive relationship so, an open conversation about which manager you want should help. Realistically however, something like a key person clause is not valid as it is not enforceable under the legislation.
You can request a particular strata manager, but ultimately staff and resource decisions are at the discretion of the strata management company.
This post appears in the March 2025 edition of The NSW Strata Magazine.
Megan Parkins Tender Advisory E: megan@tenderadvisory.com.au P: 0435 893 670