Question: How does the committee respond to requests to repair minor and frivolous items in a lot?
An owner made numerous claims on the committee to repair minor and frivolous items in their lot, e.g., a missing insect screen clip and two cracked tiles on the kitchen splashback.
How does the committee respond to nuisance claims? This owner emailed the committee 189 times in 2024.
Answer: Consider making an application for mediation in a bid to temper this incessant communication.
While these claims do seem frivolous, the owners corporation has a strict duty to repair and maintain the common property. On the other hand, there is case law in support of the proposition that an owners corporation needn’t respond to every item of correspondence, especially where it is wasteful, abusive, excessive, etc.
Consider making an application for mediation in a bid to temper this incessant communication.
Leanne Habib Premium Strata E: info@premiumstrata.com.au P: 02 9281 6440
This post appears in the June 2025 edition of The NSW Strata Magazine.