Strata manager wanted! We received this question asking about a non responsive strata manager from a new SA Lot Owner. Tyson D’Sylva, Ace Body Corporate Management has provided the following response.
Question: Strata manager wanted! I recently purchased a unit and my strata manager will not respond.
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Last July I bought a house in a strata complex. I was given the strata management details and was also told in a personal note by the previous owner (who was the strata president at the time) that this person would get in touch with me.
I have not heard a single thing since I moved in. I also have not received a letter, a bill, nothing. I am very worried as I am not sure if my house is insured, and I do not want to be fined for any unpaid fees.
I have rung, left messages, emailed, even gotten in contact through LinkedIn and still I have not received a response from this supposed strata company etc. I literally do not know who to contact anymore.
Is there a government agency in SA that I can contact about this?
Answer: This is a very interesting question as many incoming owners have had similar experiences when not professionally managed.
A very interesting question as many incoming owners have had similar experiences when not professionally managed.
The biggest question people have is, “is my buildings insured”, and to be honest you may never know until you can locate someone or another owner that can give you the information. This can be very unnerving and can leave you very frustrated when no one can give you the answer.
The best thing to do is to track down other owners and see if they can shed light on who is running the body corporate or if they have the information you require. If this doesn’t not produce any results, there is no government agency you can go to and you will need to seek legal advice to see how the courts can help. In some cases the courts may appoint a strata manager to get your affairs in order.
I am sorry I cannot be more helpful and wish you best of luck.
This article is not intended to be personal advice and you should not rely on it as a substitute for any form of advice.
If you still have questions about strata managers, can relate to this post Strata Manager Wanted! or after information particular to strata legislation in SA, visit our FactSheet: Strata Managers OR FactSheet: Strata Information South Australia pages.