Question: When I applied and paid for a strata search, the strata manager only supplied my strata roll records, not the roll for the unit block. What information should I receive?
I recently applied and paid for a strata search. Our strata records are kept electronically. The strata manager would only supply the strata roll records related to my unit, not the roll for the unit block. They said I only paid for a standard search and supplying all roll details would cost more. What information should I receive?
Answer: I suggest you return to the strata manager to follow up on your request.
Under the NSW Strata legislation, the owners corporation must provide access to all records kept for the strata plan, including the strata roll (section 182 of the Strata Schemes Management Act 2015). It sounds like you have made a valid written request to search the records and paid the prescribed maximum fee ($31.00 plus GST).
Some strata managers insist on charging higher fees for online/remote searches of strata records. In my opinion, this is a breach of the strata law. In any case, if the strata manager has provided part of the strata roll, I can see no reason why the entire strata roll should not be provided to you as part of the records search. I suggest you return to the strata manager and follow up on your request.
This post appears in the July 2024 edition of The NSW Strata Magazine.
Michael Ferrier EYEON Property Inspections E: michael.ferrier@eyeon.com.au P: 02 9260 5510