Question: The Strata Manager sent their plumber to fix a plumbing issue in my lot. The repair required the replacement of a tap, and a promise from the plumber to be back in 2 weeks with the matching fitting. It’s been over a month. What do I do?
The common property isolation valve in the bathroom wouldn’t function. The Strata Manager was advised and he sent their plumber to fix it. The plumber replaced the chrome tap with a brass tap (changing look of bathroom) and advised at time it would be replaced with a chrome tap in approx 2 weeks.
The plumber and Strata Manager continue to inform me that the plumber will be in contact to fix and replace the tap but nothing has happened and now it has been over 1 month.
Are there time limits on repairs? What can I do?
Answer: There is no failure to fulfil a function until 2 months have elapsed.
There is no failure to fulfil a function until 2 months have elapsed, so keep accurate records of your repeated requests in case you wish to pursue the matter through mediation (and possibly NCAT).
While the owners corporation has rectified the defect, it also has a duty to match the fittings as closely as possible in appearance and value to the existing fittings so as not to detract from the appearance or value of the lot.
Technically, however, there is no failure to fulfil a function until 2 months have elapsed, so keep accurate records of your repeated requests in case you wish to pursue the matter through mediation (and possibly NCAT).
This post appears in Strata News #587.
Leanne Habib Premium Strata E: info@premiumstrata.com.au P: 02 9281 6440