Question: What are the recommended standards and best practices for a strata manager’s role, duties, and accountability?
Best practice aligns with legislation and current compliance as a standard. Best practice for an individual strata manager would rely on the needs for that site. The needs of a four lot scheme are very different from those of a 250 lot scheme or a multi tiered property with a BMC, a community association, etc. So, best practice is difficult as it differs from scheme to scheme.
As long as your strata manager is staying up to date and continuing their professional development, which they are all required to do as a part of the licensing process. You should expect to be advised on requirements to maintain the building, have your annual general meeting once a year and communication should be flowing to the strata committee and hopefully to the owners corporation (OC), depending on the OC’s instructions.
This post appears in Strata News #715.
Megan Parkins Tender Advisory E: info@tenderadvisory.com.au