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You are here: Home / Building Manager / NAT: COVID-19 Best Practice Guidelines for Building Managers, Strata Committees and Residents

NAT: COVID-19 Best Practice Guidelines for Building Managers, Strata Committees and Residents

Published March 27, 2020 By The LookUpStrata Team 4 Comments Last Updated April 20, 2020

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This article provides information about the Apartment Living & COVID-19 Best Practice Guidelines for Building Managers, Strata Committees and Residents that have been developed by Strata Community Association.

In response to the current Coronavirus (COVID-19) Crisis, Strata Community Association has developed a series of Best Practice Guidelines for Building Managers, Strata Committees and Residents.

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Both the Apartment Living & COVID-19 Best Practice Guideline for Strata Committees and for Residents includes the following information:

“As your community moves to lockdown, your building will be at capacity and will include all age groups. Everyone will be home for some weeks and quite possibly feeling under pressure with the uncertainty of the current circumstances. During this time, all residents should be encouraged to be tolerant, considerate and kind to each other. A common courtesy that may be tested during these potentially challenging times.

Building Managers

This guideline for building managers provides information about developing a Pandemic Plan. The detailed information goes into Risk Area, Risk Control and Action for main responsibilities for a Building Manager, such as the building’s gym, pool, BBQ and community areas, garbage shutes and air conditioning units.

Advice on Lift Access includes increasing the current cleaning schedule and exercising social distancing while using and waiting for lifts.

The Guideline can be accessed here: Apartment Living & COVID-19 Best Practice Guideline: Building Managers

Committees

This guideline for apartment residents provides information about Business Continuity and Pandemic Planning, including what to do about Committee meetings. It also provides practical guidelines around whether residents are required to disclose to the Strata Community if they are self quarantined or infected plus, what the committee should do if they are advised that someone is self-isolating or has contracted the infection.

The guideline also includes Risk Area, Risk Control and Action for the main responsibilities for the Strata Committee, such as meetings, door handles, common area toilets and showers.

Advice on handling Contractors includes maintaining social distancing while contractors are on site, as well as minimising the potential risk of coming into contact with the virus.

The Guideline can be accessed here: Apartment Living & COVID-19 Best Practice Guideline: Committee Members

Residents

This guideline for strata committees provides information about Apartment Living and COVID-19, including Social Distancing and Self-Isolation or Quarantining. It also provides practical guidelines around whether residents are required to disclose to the Strata Community if they are self quarantined, infected or required to self isolate.

In order to build understanding about the strata committee’s responsibilities in this time, the guide also lists the types of policies the strata committee may create in order to deal with the Coronavirus crisis in strata. Policies around things like parcel delivery, visitors and visitor parking, meetings and communications.

Another area touched upon for residents of apartments during this trying time, is how to handle pets especially if residents are self-isolating. What to do about dog poop and pet anxiety.

The Guideline can be accessed here: Apartment Living & COVID-19 Best Practice Guideline: Residents

Each Guideline includes a Government Information – Useful Links page listing Coronavirus Information for each state.

Have a question about the Apartment Living & COVID-19 Best Practice Guidelines or something to add to the article? Leave a comment below.

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Read Next:

  • NAT: Coronavirus & Strata – What Does the Legislation Say? Not Much
  • NSW: Strata Managers to Take Leading Role in COVID-19 Crisis

This post appears in Strata News #333.

Visit COVID-19 and Strata OR State-specific Strata Information.

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Comments

  1. AvatarS Haywood says

    April 20, 2020 at 6:30 am

    Our onsite manager has done no work or living here and body corporate has do his job as he says he is too old but wants to renew his contract

    Reply
    • AvatarNikki Jovicic says

      April 20, 2020 at 8:52 am

      Hi

      Thanks for your comments. You may find this post useful: QLD: Q&As Management Rights, Extensions and the Committee’s Decision

      Reply
  2. AvatarMichael says

    April 3, 2020 at 7:38 am

    The document is adequate and like all things in this area and time of Covid 19 things and advice can change .
    This is a welcome guideline for Strata Manager amd Building Manager and the authors are to be congratulated for these guidelines .

    Reply
  3. AvatarJane says

    March 30, 2020 at 6:06 am

    The SCA ‘guide to best practice’ contains inadequate, incorrect and confusing information for residents.
    Please remove it from Look Up Strata.

    Reply

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